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Namsho Returns, Exchange & Refunds Policy – Hassle-Free Shopping

Returns, Exchange and Refunds Policy

<h2>Returns, Exchange and Refunds Policy</h2><p>&nbsp;</p><h3><strong>Return &amp; Replacement Policy</strong></h3><p>&nbsp; &nbsp; &nbsp; &nbsp;At <strong>Namsho</strong>, we strive to ensure product quality and customer satisfaction. Please review our return and replacement terms below:</p><h3><strong>Eligibility for Return</strong></h3><ul><li>Returns are accepted only under the following condition:</li><li>The product is damaged or defective <strong>at the time of unboxing</strong></li></ul><h3><strong>Unboxing Video Requirement</strong></h3><ul><li>To initiate a return, the customer <strong>must provide an unboxing video</strong> clearly showing the damage/defect at the time of opening the package.</li><li>Without this, the return request will not be processed.</li></ul><h3><strong>Replacement Only Policy</strong></h3><ul><li>Eligible returns will be replaced with a new unit of the same product <strong>Refunds are not issues&nbsp;</strong></li></ul><h3><strong>COD Refusals</strong></h3><ul><li>If a customer refuses two COD orders, they will be restricted for further COD orders and redirected to <strong>online payments only</strong> for future transactions</li></ul><p>&nbsp;</p>